Zimbra Mail Queues Issue – system failure: exception during auth RemoteManager

If not loading zimbra admin console mail queues like deferred,incoming,avtive etc.

Common Errors:

Message:  system failure: exception during auth {RemoteManager: MAIL.DOMAIN.COM->zimbra@MAIL.DOMAIN.COM:22}
com.zimbra.cs.service.ServiceException: system failure: exception during auth {RemoteManager:
MAIL.DOMAIN.COM->zimbra@MAIL.DOMAIN.COM:22}

It’s possible you only need to fix your ownership and permissions.

su – zimbra
zmcontrol stop
exit

Now login as root — this command must be run as root, run zmfixperms, and start zimbra back up:

/opt/zimbra/libexec/zmfixperms
su – zimbra
zmcontrol start

If this doesn’t fix any errors you’ll probably need to allow users list zimbra account on sshd_config files

[root@mail /]# vi /etc/ssh/sshd_config

AllowUsers dilli lqs zimbra

[root@mail /]# /etc/init.d/sshd restart
Stopping sshd:                                             [  OK  ]
Starting sshd:                                             [  OK  ]
[root@mail /]#